PlaceMe

Bank Teller

Job Locations IE-Galway
Job Post Information* : Posted Date 4 months ago(9/29/2022 9:33 AM)
ID
2022-2104
# of Openings
1

Overview

The role will report to the Operations Supervisor and will be primarily accountable for carrying out a range of administrative and operational activities that contribute to the effective running of the branch. He/she will be the first point of contact for members and will ensure that members’ needs are met in line with policies and procedures

Qualifications

  • QFA certification or a commitment to pursue same
  • Strong focus on teamwork and collaboration to achieve results
  • Experience of providing high quality service to customers / members
  • Ability to maintain a positive, professional and empathetic tone in all dealings with members of the public
  • Flexibility and enthusiasm around the overall service provision 
  • Strong interpersonal skills with an understanding of the importance of working as part of a team
  • Ability to provide consistently superior service to both staff and members
  • An understanding of automated services/technology
  • Experience in the lending area would be an advantage but is not essential and relevant training will be provided

Responsibilities

  • Play a key role in ensuring that my client is the leading financial provider in the local community
  • Member relationship management - engaging the member and adding value
  • Greet members courteously and professionally deal with any queries and requirements
  • Make recommendations and provide solutions to members’ requirements
  • Process a range of transactions at the counter, including foreign exchange
  • Run reports at the agreed frequency and perform reconciliations as required
  • Balance till/foreign exchange till on a daily basis in line with policy
  • Ensure compliance with all regulations and legislation requirements in all member interactions.
  • Work within all policies and procedures 

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