PlaceMe

Senior Technical Support Specialist

Job Locations IE
Job Post Information* : Posted Date 3 months ago(11/3/2020 11:42 AM)
ID
2020-1880
# of Openings
3

Overview

Are you experienced in Customer support within medical devices, pharma or the healthcare industry? We are seeking senior technical support specialists to provide hardware and software device support for a leading healthcare products provider. This is a brand-new role to the business and as such will allow for a large amount of career growth.

These roles are full-time, based in Dundalk, Co. Louth and will be commencing in January 2021.

The role:

You will serve as a subject matter expert handling direct frontline customer interaction and providing technical support to medical personnel.

Qualifications

For the successful candidate this role will offer a highly competitive package of salary and additional benefits as well as offering an ideal environment to advance your career within the medical device industry.

  • €30,000 salary + bonus (DOE)
  • Private health insurance after 1 years’ service
  • Pension plan after 1 years’ service
  • Incremental annual leave days based on service

Our goal as an employer is to provide truly rewarding careers in a workplace where hard work and commitment is recognised, and everyone is given the support, training, and development they need to realise their full potential.

Responsibilities

  • 1 – 3 years industry-related experience
  • Proficiency with computer and software applications
  • Experience of working a virtual environment would be advantageous
  • Ability to interpret and relay technical information
  • Proficient computer and keyboarding skills
  • Strong oral and written communication skills
  • Keen analytical skills and attention to detail
  • Ability to work in a fast-paced environment with competing priorities
  • Ability to identify opportunities to improve work processes and methods
  • Capable of working in multi-disciplinary teams across Quality, Supply, Regulatory, Clinical Safety and Medical, Technical & IT

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