• Branch Assistant Manager

    Job Locations IE
    Job Post Information* : Posted Date 1 month ago(10/15/2018 8:17 AM)
    # of Openings
    Customer Service/Support
  • Overview

    Branch Assistant Manager 

    The Branch Assistant Manager will be responsible for providing assistance to the Branch Manager in the day to day running of our clients store, including providing high standards of customer service and delivering key performance indicators for the business including profitability, sales, margin, stock management, debtors, health & safety and people management.

    Key responsibilities include, team leadership, meeting branch performance goals, managing all aspects of branch operations, maintaining a high level of service quality, producing accurate branch reporting, branch compliance, branch security, assisting with sales/marketing activities and maintaining branch condition




    •    Previous supervisory or management experience in a similar industry
    •    Proven track record in sales and achieving targets in the heating and plumbing industry
    •    Experience in stock / warehouse management 
    •    Excellent communication and interpersonal skills
    •    Excellent time management & organisation skills 
    •    Enthusiastic and energetic approach to work
    •    Full clean valid driving licence


    •    Experience in conducting external sales calls
    •    Forklift driving experience


    Job specification

    • Provides assistance in managing and controlling the stores day to day activities, in line with operating processes and procedures.
    • Facilitate and drive sales within the branch whilst trying to maximise margins.
    • Meet or exceed targets as set by Branch Manager.
    • Manage debtors; have credit customers on terms best suited for the business and ensure payments are made/collected on time and in full.
    • Strive to have the branch as cost efficient as possible.
    • In store marketing and merchandising with support available from Marketing Department.
    • Identify where improvements can be made and escalate when necessary to ensure the improvements are actioned where possible.
    • Identify customer needs and requirements to maximize sales.
    • Build and maintain relationships with customers.
    • Stock control and stock management.
    • Ensure security measures adhered to at all times.
    • Ensure that branch administration is kept up to date and that requests for information from both internal and external customers are responded to promptly.
    • Manage and motivate staff and liaise with the HR Team when necessary.
    • Adherence to and implementation of Health & Safety rules and procedures.

    Contact Richie on 087 9404148 or on for more details


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