You should be fluent in English & Spanish both verbal and written
You should present some experience with both ERP and CRM systems. Microsoft Suite and E-Mail communication tool.
You should present the ability to deal with stressful situations & multiple conflicting priorities and strong ability to multitask & work in a fast paced, constantly changing environment. Ability to work well as part of a team.
Excellent listening, questioning & communication skills (written & verbal), including good phone skills & strong interpersonal skills
Demonstrated analytical & Problem-solving ability
Solid understanding of business processes & organizational structures
Strong “can do” attitude & strong sense of ownership of customer issues. Positive attitude is a must for this role.
Oracle and InTouch experience an advantage
Experience working in a multicultural environment/ team
Bachelor’s Degree or other relevant 3rd level business qualification or a couple of years of related experience with required education or a couple years of related experience without required education