Salessense

  • Quality Assurance Technician

    Job Locations IE-Galway
    Job Post Information* : Posted Date 3 weeks ago(4/30/2018 5:01 PM)
    ID
    2018-1600
    # of Openings
    1
  • Overview

    To co-ordinate activities in order to optimise quality management and processes for all 4 sites in support of internal and external customer needs. Collaborates, communicates and drives improvement with external customers and internal customers (Operations and Transport Departments) with regard to Quality Management and Health and Safety systems. Ensure that business unit responsibilities are clear and monitored through effective auditing. Monitor and advise on the performance of the Quality and Health and Safety systems, produce data and report on performance, measuring against set standards

    Qualifications

    • Experience in either Quality and/or Health & Safety Management systems, with at least 1-2 years’ experience in a business environment.
    • Certification or qualification in Quality Assurance would be a distinct advantage.
    • Previous experience in a Service environment, particularly in a Logistics / Warehousing company is desirable.
    • Systems literate e.g. some business management systems experience.
    • A working knowledge of Supply Chain Management would be an advantage.
    • Excellent planning & analytical skills are required.
    • Demonstrated experience of problem solving and process improvements activities.
    • Microsoft applications specifically, Excel, PowerPoint & Word.
    • Good interpersonal and communication skills, with the ability to challenge others while maintaining great relationships.
    • Team player with ability to act on own initiative or under minimal supervision.
    • Travel to all sites is essential on a weekly basis as the business requires.

    Responsibilities

    • Manage specified Quality BRC and Health and Safety and management systems and processes.
    • Work directly with customers of the systems to ensure compliance to legislation and standards set by the company.
    • Work directly with the various owners/teams to ensure investigations/actions are
      implemented and accurately documented in a timely manner.
    • Complies, contextualises, evaluates and presents systems data and metrics for
      metric review and management meetings.
    • In conjunction with the management team schedule and manage all daily/weekly and monthly quality systems meetings.
    • Identify and communicate the need for process improvement opportunities to management and the wider teams.
    • Support the assigned processes during internal and external audits.
    • Conduct internal audits to ensure compliance to regulatory and customer requirements.
    • Assess customer’s complaints and proactively manage in a timely manner.
    • Provide training in areas where qualified.
    • Proactively examine and review systems and processes to identify/assess areas for
      improvement and champion continuous improvement.
    • Provides cover for other roles in business if and when required.
    • Will be flexible when required by business needs and to grow the role.
    • Will travel to other sites/depots as required.

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