Collections Team Manager

Job Locations IE-Dublin
Job Post Information* : Posted Date 5 months ago(10/25/2017 5:12 AM)
# of Openings


  • 5+ years’ experience managing an AR Function – preferably in a SOX & multinational environment
  • Proven strong experience in team performance, strategy and management
  • History of driving efficiencies & process change
  • Excellent communication skills and ability to motivate the team
  • Experienced in assisting or managing large AR related projects
  • Experience of relationship building across multiple stakeholders
  • Experience with online banking systems within multinational environment
  • Good interpersonal skills with experience of working in a diverse and fast growing environment
  • Finance and / or project management qualification desirable
  • Advanced Excel Skills an advantage along with analytical skills and reporting experience
  • Language: Fluent English – European language an advantage but not necessary



  • Lead an expanding collections team of 7 with responsibility across Europe, MEA, LATAM and LAPAC (Distributor and direct markets)
  • Collections across these markets totaling circa €160m annually and growing
  • Personal development and performance management of the AR team
  • Oversee day to day team workloads while demonstrating a strong partnership with Sales, Customer Service, Finance, Accounting
  • Migrate and develop AR from new markets or countries as required
  • Month-end close, reporting, cash forecasting & stakeholder relationship management
  • Ensure regulatory compliance for SOX & Internal Audit & External Audits
  • Identify areas of opportunity to improve processes, internal controls and decrease costs
  • Help develop and use KPI’s and metric based reporting to monitor performance (internal and external) to ensure SLA’s, and customer expectations are met or exceeded
  • Manage, coordinate, and support special projects as needed such as ERP upgrades, new software rollouts and integration of future acquired companies
  • Provide reporting on various aspects of the AR function (Bad debt provision, collection forecast, dispute log)
  • Contribute to the Letter of Credit transactions (pre-check, pre-approval and document-based timely collection, and post collection processing)
  • Expected to be a positive contributor of the Management Team who run the SSC and meet with C-Suite / ELT level visitors regularly as the visit Ireland
  • Work with the SSC Management team to identify opportunities for continuous process improvement and innovative solutions
  • Ad-hoc projects as assigned to by the SSC Director


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