Salessense

AR Representative W/language/s

IE-Dublin
1 month ago
ID
2017-1486
# of Openings
1

Qualifications

PERSONAL COMPETENCIES

 

Language: another European language optional but welcome

Attention to detail

Strong communication and organisation skills

Ability to work on own initiative

Good problem solving ability

Good interpersonal skills and experience of working in a diverse environment6.   

 

TECHNICAL COMPETENCIES

 

MS Office Essential – (Advanced Excel – Macros, Functions, Pivot Tables)

Good process knowledge of Accounts Receivable

Responsibilities

  • Execute a strong credit control function ensuring debt is collected in a timely manner, reaching monthly targets for assigned ledgers across EMEA and LAPAC regions
  • Chase outstanding debts by phone, e-mail etc while maintaining full notes of collection activities undertaken
  • Investigate On Hold customer orders with a view to resolving them by negotiation with the customer and other departments to facilitate release
  • Liaise and communicate with internal departments (Customer Service / Sales / Finance / Tax / IS) as required in order to resolve outstanding queries and keep high level of customer satisfaction
  • Flag high or low risk customer accounts to the risk team, in order to mitigate our bad debt exposure or adjust credit limits in accordance with progressing sales figures
  • Provide reporting on various aspects of the AR function (Bad debt provision, collection forecast, dispute log)
  • Administration of the Letter of Credit transactions (pre-check, pre-approval and document-based timely collection, and post collection processing)
  • Work effectively with other SSC teams members and department duties
  • Own and oversee (responsible areas) operational processes in relation to AR to ensure compliance with audit requirements
  • Work with the AR Team Lead to identify opportunities for continuous process improvement and innovative solutions
  • Provide back up on colleagues' holidays, sick leave or vacant positions ensuring a high level of service
  • Training and coaching of new employees to AR Team tasks/ERP systems  
  • Ad-hoc projects as assigned to by the AR Manager

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